1. Who we are
This policy applies to the following entities, together referred to as “FRSATK”, “we” or “us”:
- FRSATK Consultancy L.L.C and FRSATK Training Centre — Dubai
- FRSATK Labor Brokerage Recruitment Services LLC OPC — Abu Dhabi
For questions about your data: info@frsatk.com
2. Data we collect
- Contact data: name, phone, email, organisation and job title, when you contact us through the website, WhatsApp or email.
- Candidate data: CV, qualifications and experience, and any information you provide when applying for a job or using our CV service.
- Trainee data: name, organisation, attendance and pre- and post-training assessment results.
- Billing data: invoice and payment details. We do not store bank card details; payments are processed by approved payment providers.
- Usage data: if website analytics are enabled, we collect general technical data such as device type and pages visited, and we ask for your consent to non-essential cookies.
3. How we use your data
- To answer your enquiries and prepare proposals.
- To deliver the agreed services: recruitment, training, consulting, CV services and subscriptions.
- To put candidates forward to organisations that are hiring.
- To prepare training results reports for the contracting organisation.
- For billing and to meet legal and accounting obligations.
- To improve the website and our services.
We do not sell your data. We only send marketing messages with your consent, and you can stop them at any time.
4. Legal basis for processing
We process your data based on your consent, to perform a contract with you or your organisation, to meet a legal obligation, or for a legitimate interest that does not override your rights.
6. Use of AI tools
We may use technical tools, including AI tools, to help screen and rank CVs. The final shortlisting decision is never made automatically; our team reviews it.
7. Data retention
We keep your data for as long as needed to deliver the service and meet legal obligations, and you can ask us to delete it at any time.
8. Your rights
At any time, you can:
- Request a copy of your data.
- Correct or update your data.
- Ask us to delete your data or restrict its processing.
- Withdraw your consent.
- Object to the use of your data for marketing.
Send your request to info@frsatk.com and we will respond within 30 days. You may also file a complaint with the UAE Data Office.
9. Data protection
We apply reasonable technical and organisational measures to protect your data, such as restricting access. If a breach affects your data, we will notify you and the competent authorities as the law requires.
10. Minors
Our services are intended for people aged 18 and over. For youth programmes that include younger participants, we obtain a parent’s or guardian’s consent before collecting any data.
11. Changes to this policy
We may update this policy from time to time and will publish the updated version on this page with the date of the update.
12. Contact
For any privacy question: info@frsatk.com · +971 56 195 0147